We are committed to protecting your privacy. This policy explains how we handle information you provide when using our Text Message Service (the "Service"), which enables person-to-person conversational text messaging between you and our employees.
We collect and use only the information necessary to provide the Service, such as your mobile phone number, the content of your messages, and related metadata (e.g., timestamps and delivery status). This information is used solely to:
We may share this information with third-party service providers, platform providers, mobile carriers, and other vendors strictly as needed to facilitate message delivery and operation of the Service.
Your mobile information, including text messaging originator opt-in data and consent records, will not be shared with any third parties or affiliates for marketing, promotional, or unrelated purposes.
We reserve the right to disclose any information if required to:
This Text Message Service Privacy Policy applies specifically to your use of the Service. It supplements—and does not modify—our general [Privacy Policy] (linked or referenced in our main communications or website), which governs other interactions between you and Exxact Consulting.
Exxact Consulting does not charge you for sending or receiving messages through this Service. However, standard message and data rates may apply based on your wireless carrier plan. You are responsible for any fees imposed by your carrier or other provider.
The Service is designed for conversational, person-to-person communication between you and our employees. We may send an initial message to provide details about the Service or respond to your inquiry. The number of messages you receive will vary based on your interactions with us (e.g., ongoing conversations or requests like "HELP"). There is no fixed schedule or promotional frequency.
If you no longer wish to receive text messages from a specific conversation or employee, simply reply to any message from that number with one of the following keywords: STOP, QUIT, OPTOUT, CANCEL, or UNSUBSCRIBE (or a similar clear request).
Because this is a person-to-person service, opt-out requests apply only to the specific phone number and conversation thread. You may need to submit separate opt-outs for different employee numbers if applicable. After processing your request, we may send a confirmation message acknowledging your opt-out.
For questions, support, or to exercise your rights regarding this Service:
You may also review our full [Privacy Policy] for additional details on data practices.
This policy is effective as of the date of your use of the Service and may be updated from time to time. We encourage you to review it periodically. By continuing to use the Service, you agree to these terms.
Exxact Consulting
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